Donation support
For payment issues, use PayPal's own support options for the transaction. Never send card numbers, passwords, one-time codes, or identity documents through an ordinary message.
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Questions, verification, or partnership inquiries.
A public contact channel should be added before launch so donors and partners can reach the initiative without sharing sensitive information publicly.
Public contact
To be added before launch: a dedicated public email address and, if desired, a public WhatsApp Business number.
Use a project-specific inbox rather than publishing sensitive personal account details.
Verification requests
Partners, donors, and journalists can request non-sensitive distribution documentation, summarized receipts, or project background once the public contact channel is active.
Safety and privacy
Please do not request or send precise beneficiary locations, children's full names, medical records, identity documents, banking credentials, or other information that could create a safety or privacy risk.